NOD32 not updating

Discussion in 'ESET NOD32 Antivirus' started by BTIsaac, Jan 31, 2009.

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  1. Nomegusta

    Nomegusta Registered Member

    What gives right!? :cautious:
     
  2. ctrl

    ctrl Registered Member

    ^^ I am now quite happy after i shifted back to sp2, though i have sp3 installed on my desktop, its just for the sake of using up to date software and nothing else :)
     
  3. SmackyTheFrog

    SmackyTheFrog Registered Member

    You're just hitting on different update servers, some of which are working properly and some which are not. It has nothing to do with the service pack level.
     
  4. ctrl

    ctrl Registered Member

    The problem is that the updates database goes back to 29xx in sp3 but not in sp2.
     
  5. Nomegusta

    Nomegusta Registered Member

    So all in all, people who are with sp3 can't be properly protected with Nod32? That's phocked up.
     
  6. elapsed

    elapsed Registered Member

    Read this.

     
  7. Nomegusta

    Nomegusta Registered Member

    How come this server doesn't work? How do I get a server that will get me a proper update?
     
  8. SmackyTheFrog

    SmackyTheFrog Registered Member

    Hit update a few times. update.eset.com resolves to a whole bunch of addresses and it is luck of the draw if you get one that is screwing up or not.
     
  9. Nomegusta

    Nomegusta Registered Member

    I've been trying updating, something like, 10 times a day for the past 5...
     
  10. Brummelchen

    Brummelchen Registered Member

    Is there actual a server issue present?
    i cant get any update for v4 (v2 works)
    signatures stuck at em002_32 at 40% (per cent)
    and it seems to happen on all servers...
     
  11. thomas_sz

    thomas_sz Registered Member

    Here the same behaviour.
    Last success on 6/30/2009, database 4202.
    Actually out is 4205...
     
  12. Brummelchen

    Brummelchen Registered Member

    4206 was loaded this minute - and works, no fail.
    I was updating from 4202 up to 4204 and got stuck.
    4205 came properly and latest 4206 too.
    I dont have any clue what happend except guessing 4205
    was synced on eset servers while i tried to load 4204.
     
  13. thomas_sz

    thomas_sz Registered Member

    Still here on 4202.
    Folder Updfiles\temp contains
    - em000_32.dat (48,601 bytes)
    - em002_32.dat (19,443,168 bytes)
    Clearing update cache has no effect.
     
  14. Brummelchen

    Brummelchen Registered Member

    Try deleting the whole content of \Updfiles

    Its like the button after F5 -> Updates [Empty Cache]
     
  15. thomas_sz

    thomas_sz Registered Member

    Thank you, Brummelchen,

    but deleting the whole content of \Updfiles didn't help.

    Only de-installing and re-installing after rebooting persuaded EAV to load new virus databases.

    Why EAV doesn't record details of download errors? Solving this errors could be easier.
     
  16. Thankful

    Thankful Savings Monitor

    Unable to update to virus signature 4220.
     
  17. BFG

    BFG Registered Member

    Hello,

    It's a large update and a load balancing issue. It's by design and not an error.

    BFG
     
  18. Thankful

    Thankful Savings Monitor

    When can this paying customer expect to have protection against the latest threats? I've already been online an hour and a half today.
     
  19. BTIsaac

    BTIsaac Registered Member

    I assume it will happen, when other paying customers, who have been on line before you and thus waited a lot more than you did, get it. Rule of thumb: first come, first served.
     
  20. Thankful

    Thankful Savings Monitor

    This is unsatisfactory.
    If this is the case, Eset should buy more servers.
     
  21. aerialrave

    aerialrave Registered Member

    My situation was, I have to un install nod32 due to a problem in my game.
    but when I install it again, it says that I'm up to date by the virus signature database was 3832 what happen here? When I un-install it, I delete the Eset registry in regedit.
     
  22. Marcos

    Marcos Eset Staff Account

    Let me put this statement right. The thing is that due to big changes in the engine the updates have been temporarily paused and will be resumed in a couple of minutes.
     
  23. aerialrave

    aerialrave Registered Member

    ^So, that was only temporary?
     
  24. Thankful

    Thankful Savings Monitor

    Thank you for clarifying this. Your response is very much appreciated.
     
  25. aerialrave

    aerialrave Registered Member

    @Marcos
    When it will be back sir?
     
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