nod32 kernell32 error message

Discussion in 'NOD32 version 2 Forum' started by steveharro, Sep 9, 2003.

Thread Status:
Not open for further replies.
  1. Buddel

    Buddel Guest

    I get similar error messages quite frequently. Does anybody know what I can do about them?

    EDIT: Perhaps I should add that I only get these error messages when I close Internet Explorer 6 (my OS: Windows ME).
     
  2. Buddel

    Buddel Guest

    Is there anybody else out there who gets these error messages? I've had these problems since I installed NOD32, so maybe it's got something to do with IMON or with another NOD32 component. I really don't know. I would hate to uninstall NOD32 just to see whether or not I get rid of these annoying popups.
     
  3. Jemq

    Jemq Registered Member

    Joined:
    Nov 2, 2004
    Posts:
    4
    I get the error message but it is caused by Setup.
    I am unable to install NOD on a Win98SE machine.
     
  4. Jemq

    Jemq Registered Member

    Joined:
    Nov 2, 2004
    Posts:
    4
    When installing a freshly downloaded NOD32 Commercial verison setup program I get the following message.

    SETUP caused an invalid page fault in
    module KERNEL32.DLL at 0167:bff7b992.
    Registers:
    EAX=000000fe CS=0167 EIP=bff7b992 EFLGS=00010202
    EBX=bff7b9b2 SS=016f ESP=0066d434 EBP=0066d4d8
    ECX=7ffce2cc DS=016f ESI=000000fe FS=18bf
    EDX=00000000 ES=016f EDI=bff7b98d GS=0000
    Bytes at CS:EIP:
    80 3e 04 74 0f 33 c0 50 50 50 68 05 00 00 c0 e8
    Stack dump:
    00070641 7c5ff650 000000fe 00000000 00000000 bff7b9b2 00000000 00000000 00000000 00000000 00000000 00000188 94612c3d 575c3a43 4f444e49 535c5357

    I am unable to install NOD32 on this win98SE PC.

    I have

    renewed Kernel32.
    Scanned for virus via network using NOD
    Removed all spyware.

    Any other suggestions.
     
  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Have you had, or do you have any other Anti-virus installed?

    I would suggest the following:

    Clean the registry of any remnants of old AV products

    Uninstall Nod32

    Delete the Eset folder found in C Drive> Program Files

    Reinstall a FRESH copy of Nod32, just in case the download you have is corrupted.

    Let us know how you go...

    Cheers :D
     
  6. Jemq

    Jemq Registered Member

    Joined:
    Nov 2, 2004
    Posts:
    4
    Was running Kaspersky.
    Have removed all registry references.
    I cannot un-install NOD32 because it will not install.
    I get the error message as soon as setup for NOD32 starts
     
  7. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Apologies, should have welcomed you to Wilders ;) :D

    Can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

    Let us know how you go…

    Cheers :D
     
  8. Jemq

    Jemq Registered Member

    Joined:
    Nov 2, 2004
    Posts:
    4
    Sent enail to ESET.
    Awaiting reply.
    Thanks for the welcome.

    Quentin :cool:
     
  9. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Guys, there are several resources with valuable information related to kernel32.dll issues on the web. I found http://aumha.org/win4/a/kernel32.htm to be probably the best one to follow.
     
  10. JimF

    JimF Registered Member

    Joined:
    Apr 17, 2004
    Posts:
    54
    Location:
    Allentown, PA USA
    I had the same problem with IE6 and WinXP SP2. I thought it was NOD at first, then maybe Java 1.5.0, because it seemed to happen only on Java-enabled web sites. To make a long story short, it was my video card (Matrox G200). I went back to the internal video on my Intel 815 chipset motherboard, and all is well.
     
  11. stema

    stema Registered Member

    Joined:
    Nov 1, 2004
    Posts:
    6
    Hi! I had my problem, with kernel service starting, noone could help, but I came up with my solution: try installing it in c:\nod32\ or \eset or something, but not in program files, and not in a directory that has a space in it's name. It worked for me. ;)
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.