NOD32 interfering with Windows 7 backups - can't exclude VSS

Discussion in 'ESET NOD32 Antivirus' started by winobob, Oct 17, 2009.

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  1. winobob

    winobob Registered Member

    Oct 17, 2009
    Hi all,

    I am having problems performing backups with NOD32 active. I have a couple of folders on my C: drive that I've excluded from protection, since they contain tech tools that are considered 'threats' - no problem so far. However, whenever Windows performs a backup, Eset gets in the way, cause the files usually excluded are now in \Device\HarddiskVolumeShadowCopy*, and the backup fails, even if I happen to be around to click 'No action'.

    I tried adding \Device\HarddiskVolumeShadowCopy* to exclusions, but since it's a temporary location (* is a random number, different for each snapshot), Eset just tells me I try to enter an invalid path to exclusions.

    Now, this is a nightmare - I can't perform backups! And my only option seems to be uninstalling my virus protection - no go! Any ideas?!

  2. WayneP

    WayneP Support Specialist

    Apr 9, 2009

    The path you tried to add: \Device\HarddiskVolumeShadowCopy* is not a valid path. It needs to be an actual file path.
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