I am a reseller of nod32 in Australia and have been using it for a number of years. Without any problems. Today I tried to install it on a sick PC loaded with spyware and running Norton internet security 2006 which was also loading incorrectly. I uninstalled Norton via the Add remove in control panel and rebooted and tried to install NOD. It got to the last part of the install and says "Please Wait The NOD32 installation wizard is finishing installation plaese wait"and then just sits there. On reboot it loads NOD but with errors and it will not run any scans. I spoke to support this afternoon and Craig suggested I use the Norton removal tools. I did this and tried to reinstall NOD and it still does the same. I tried reinstalling and then removing Norton but it made no difference. When I try to uninstall NOD it is not on the list in Add and remove, using the uninstaller on in the program menu just give me an error "(114) setup.xml file is damaged or missing" I have run Anti vir and found and removed about 15 viruses I tried to use the online scanner from bitdefender and it would not install. I have downloaded and installed there trial version which has so far found 40 infections. Nod is my preferred program and this client wants to purchase a copy but it won't install or uninsall. I would like to get in installed correctly and run its scanners to clean out this mess. Can anyone please help?