NOD32 install freezes

Discussion in 'NOD32 version 2 Forum' started by Tuxadox, May 2, 2005.

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  1. Tuxadox

    Tuxadox Registered Member

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    Good morning!
    I have downloaded NOD32 standard. I m running Windows XP sp 2. The install proceeds smoothly until the "click next to finish installation" screen. As soon as I click "next", the install screen freezes. I can't click cancel, back or next. I can still use everything else on my computer; it is only the NOD32 that is frozen. I have emailed customer noservice but no response. Any suggestions?
    Thanks!
     
  2. Stephanos G.

    Stephanos G. Registered Member

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    any other av installed?
    try to restart your pc to find out what has happened:)
     
  3. Tuxadox

    Tuxadox Registered Member

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    Nope, no other AV installed. I have rebooted with same results. The install doesn't finish, so when I reboot there is no change.
     
  4. Blackspear

    Blackspear Global Moderator

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    Hi Tuxadox, welcome to Wilders.

    Do the following files exist?

    C Drive> Windows> Temp

    C Drive> Documents and Settings> (User Name) XXXXXX> Local Settings> Temp

    Cheers :D
     
  5. Marcos

    Marcos Eset Staff Account

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    Disable Password Manager in Norton System Works temporarily ;-)
     
  6. Stephanos G.

    Stephanos G. Registered Member

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  7. Tuxadox

    Tuxadox Registered Member

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    Hey Blackspear,

    Thanks for the welcome. Yes, those folders exist on my c: drive.
     
  8. Happy Bytes

    Happy Bytes Guest

  9. Tuxadox

    Tuxadox Registered Member

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    Marcos,

    I do have Norton PW manager installed. I'll try your suggestion to turn it off. How'd you know I have it, or was it just a guess?

    :p
     
  10. Happy Bytes

    Happy Bytes Guest

    He's some kind of a wizard in such things, i'm always scared to go in his office room :eek:
     
  11. Blackspear

    Blackspear Global Moderator

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    Marcos is from Nod32 support in Slovakia, he has probably just read your email to support ;) :D In this case I would call it insider knowledge ;) :D

    Cheers :D
     
  12. ronjor

    ronjor Global Moderator

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    Marcos has advanced heuristics built in. :)
     
  13. Blackspear

    Blackspear Global Moderator

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    LMAO, indeed I can confirm this, one very knowledgeable person regarding Nod32… :D

    Cheers :D
     
  14. Marcos

    Marcos Eset Staff Account

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    :) We haven't received any email with that issue recently.
     
  15. Tuxadox

    Tuxadox Registered Member

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    Hey guys,

    Success! Marcos was right on the money. I finished the install, rebooted and update my signatures. I Appreciate all the help. Hope I can return the favor soon.

    Thanks again everyone. :D :-*
     
  16. Blackspear

    Blackspear Global Moderator

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    Good to see, and thanks for letting us know, you have just added to this vast resource of knowledge called Wilders ;) :D

    Thanks Marcos (the Master wanders quietly about teaching the young ;) :D )

    Cheers :D
     
  17. Triple Helix

    Triple Helix Specialist

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    Here Here I secound that!!:D

    Not bad for a Monday!!:D
     
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