NOD32 incorrectly listing our software as a virus

Discussion in 'NOD32 version 2 Forum' started by Levi Reep, Jan 3, 2007.

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  1. Levi Reep

    Levi Reep Registered Member

    Joined:
    Jan 3, 2007
    Posts:
    1
    Hello Everyone,

    I work for ISYS Search Software, and recently someone evaluating our ISYS:web software sent us a troubling screenshot. It appears your antivirus software had incorrectly identified our service executable as a virus (attached screenshot).

    Our service executable can be configured to listen on various ports for HTTP and HTTPS requests, which might be what triggered NOD32 to flag our executable as a virus. More information about our ISYS:web software is on our website at: http://www.isys-search.com/products/web/index.html.

    Is there any way for us to make sure our software is not flagged as a virus by NOD32?

    Thanks,

    Levi Reep
    ISYS Search Software
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    Please encrypt the suspicious file with WinRAR or WinZIP, protect it with the password "infected" and submit it to support @ eset.com with a link to this thread in the subject.
     
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