NOD32 Force-Closes Google Chrome

Discussion in 'ESET NOD32 Antivirus' started by DJ BIS, Mar 7, 2012.

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  1. DJ BIS

    DJ BIS Registered Member

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    Call it "force-closing" or crashing, I just started using Chrome but most of the time the browser cannot fully open before NOD32 (5.0.95.0) closes it.

    The only way to get around it is to disable NOD32. If I do that I can browse, and then shortly after that I enable security on NOD32 again.

    There is a discussion going on here, but its way over my head:
    http://code.google.com/p/chromium/issues/detail?id=21715

    I looked around this forum for other threads relating to this issue but found 0?

    Any help is appreciated.
     
  2. Marcos

    Marcos Eset Staff Account

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    They mentioned NOD32 v2 which is not supported any more and updates for v2 are going to be discontinued completely within a few months.

    However, you wrote that you have v. 5.0.95 installed. Which of the modules did you need to disable in order for the browser to stop crashing? Was it HIPS, Self-defense, Real-time protection, Web access protection or HTTP scanning in the advanced setup?
     
  3. DJ BIS

    DJ BIS Registered Member

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    I simply use the "Temporarily Disable Protection" option that is available from the taskbar icon. I thought that stopped all of NOD's functions?
     
  4. Marcos

    Marcos Eset Staff Account

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    That would only disable scanning but all features remain active. Do you have Chrome set to open a blank page or a specific one upon the launch?
     
  5. DJ BIS

    DJ BIS Registered Member

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    My homepage is www.google.com/ig
    Sometimes it stays open for a couple of minutes but crashes quickly.
    Most of the time it crashes as soon as it finishes loading the page, sometimes before it even queries for the homepage URL.
     
  6. Marcos

    Marcos Eset Staff Account

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    Please check the system Event log for possible records from the crash.
     
  7. Furumori

    Furumori Registered Member

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    I have the exact same issue. Nod32 5.0.95 & Chrome 17.0.963.79m.

    Would often force exit/close without any error or warning message. Windows Event log shows nothing. I notice often when I try to load a webpage with flash or PDF it tends to force exit, but not always. Sometimes visiting a random website would cause it exit suddenly.

    Only recently in the last few weeks has this started happening. Anyone know of a work around other than disabling nod32?
     
  8. Coccinelle

    Coccinelle Registered Member

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    I has the same. Google Chrome crache on Windows 7x64 bit + Resizinng GUI and "Eset need your attention"
    .....so 3 buggs from september.
     
  9. JohnMult

    JohnMult Registered Member

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    Had the same problem until yesterday. Unistall NOD32 and install Comodo Internet Security Premium. For two days now no crash at all.
    After seven days almost convinced that it was Nod32 fault for Chrome and for the external drive failure...
     
    Last edited: Mar 29, 2012
  10. Furumori

    Furumori Registered Member

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    just to update, this issue has been resolved with an eset update. info
     
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