NOD32 Error "(116) Error occured while updating the registry! RR"

Discussion in 'NOD32 version 2 Forum' started by omegaplus, Jan 25, 2007.

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  1. omegaplus

    omegaplus Guest

    Hi, I'm having a really bad day, because I can't install NOD32.
    About a week ago, I accidently deleted a registry of IMON of NOD32.
    Something that has to do with the client compatibility thingy.
    After that, IMON didn't work, at least i couldn't edit the setting of IMON.
    So I tried to completely erase NOD32, but i failed, because I couldn't delete
    the registry in HKEY_LOCAL_MACHINE/SOFTWARE/ESET
    I always get the message that I am unable to delete the registry
    Today, I downloaded the NOD32 setup file and tried to install it, but
    I get the error message "(116) Error occured while updating the registry! RR"
    What am I suppose to do? I am so obsessed with NOD32...
    I really want to use it... Is there any way that I can fix it without using any
    recovery software?
     

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  2. ronjor

    ronjor Global Moderator

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  3. omegaplus

    omegaplus Guest

    Thanks ronjor, but I tried everything that says in that thread.
    I even tried to delete it with regedit in Safe Mode.
     
  4. ronjor

    ronjor Global Moderator

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    I would wait for an Eset moderator to comment on this problem.
     
  5. omegaplus

    omegaplus Guest

    I've sent an email to the ESET moderator, thanks
    How long does it take to receive the reply?
     
  6. Bubba

    Bubba Updates Team

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    Just to make sure....when you read that info in the link Ronjor posted....you do indeed have Admin rights ?
     
  7. Marcos

    Marcos Eset Staff Account

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    Apparently you don't have write permission for that key, try logging in as administrator and delete it.

    Note: it seems that you are from China so you'd better contact the Chinese support if you run into an issue.
     
  8. omegaplus

    omegaplus Guest

    Marcos, I tried logging in as a administrator in Safe Mode.
    But I still can't delete it... I did set the registry for everyone to delete or view, but I still get the same error message... Thanks anyways
    Bubba, I hope so... I mean... It's my PC, I'm suppose to have the admin rights... right?
    P.S. I'm not actually Chinese... hehe, I'm working at Hong Kong...
     
    Last edited by a moderator: Jan 25, 2007
  9. omegaplus

    omegaplus Guest

    It was the problem with the permission (for Administrator) to delete the
    registry. I succefully deleted in Safe Mode. And now I successfully
    installed NOD32, Thanks All :)
     
  10. Bubba

    Bubba Updates Team

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    When you are signed in as Admin you definetly should have Admin rights unless you or someone tweaks the Admin account.
    Unless someone tweaks an Admin account....permissions should never be a problem and glad you got it sorted out.

    Bubba
     
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