Nod32 Control Centre & System Tray

Hi

I've installed Beta 5, and would like my system to start with Nod32 CC minimised in the system tray on XP.

I cannot find any option to do this on install. If I put it in the startup folder it errors as it attempts to start before the Nod kernel service is active.

Any ideas or do you have to always start it manualy.

thanks

Jan

 

Hmm.. that should be the default settings I thought.. Did you do a plain installation of Beta 5, or did you upgrade an existing installation?

However, if you start nod32kui.exe with the parameter /WAITSERVICE that problem should be resolved.. That is what the installation adds to HKLM\...\CurrentVersion\Run.

Best regards,
Anders
EuroSecure

 

Anders

Thanks for the info - I've managed to do another install and its all working now.

In answer to your question yes I did a complete new install, I removed normal Nod32 and also cleaned the registry.

What I did wrong was not to disable Adaware Ad-Watch from starting resident on bootup - Even though I terminated this and other running programs for the install I assume that some final registry entries are created on reboot and ad-watch had kicked in preventing the installation from completing fully.

I'll try to prove this later but for now everything seems to work fine.

regards

Jan

 

> What I did wrong was not to disable Adaware Ad-Watch from starting resident on bootup - Even though I terminated this and other running programs for the install I assume that some final registry entries are created on reboot and ad-watch had kicked in preventing the installation from completing fully.

I had a user who had (I think) exactly the same problem. The lady wasn't very computer literate, and it took quite a while on the phone for us to figure out between us that disabling AdWatch allowed proper installation.

> I'll try to prove this later but for now everything seems to work fine.

Thanks. We would appreciate your further input. (I tried to duplicate the problem on one of our machines, but the beta installed OK for me ... so it may have been down to a combination of AdWatch and "something else".)

 

Rodzilla / Anders

Had a chance to try to recreate the 'problem' today. The Control Centre Nod32kui.exe definitely does not install to system tray on my machine. If I have Ad-Aware 6.0 Pro with Ad-Watch 3.0 options setup to go resident on startup/re-boot.

If I disable Ad-Watch not to load at startup, Nod CC will install correctly. My Ad-Watch settings are quite aggressive as I lock modifications to the startup section of registry etc.

Its possible my other software is reacting to the install but I've had enough reboot cycles today. I also run Sygate Personal Firewall Pro, BOClean and Spyblocker - on an XP Pro operating system.

As the workaround is to disable Ad-Watch to go resident on startup - which is probably a good idea when you are installing software anyway. I would include in the installation instructions for Nod a reminder that terminating programs such as Ad-Aware to do the install may not be enough if they reload and start again after a reboot.

regards

Jan