Nod32 B2 and Port Explorer

I wonder if anyone else is having this problem ot if I'm the only one.

When I installed Port Explorer (either PE 1.35 or 1.5) I lost all e-mail scanning and the IMON function no longer worked.

When I uninstalled PE, I lost internet connection and had to run LSP-Fix to get it back and then had to uninstall and then re-install NOD32 B2 to get it to work again.

I did notice that, even with PE uninstalled and NOD32 B2 working normally, if I run LSP-Fix it shows that the imon.dll is causing a problem.

I know that Jason at DCS is aware of this problem, but am I the only one haviing a conflict between these two programs?

 

Hi Harold77, I have had all versions of PE running (including PE betas) & Amon / IMON with absolutely no conflicts - Not the NOD32 Beta though. So maybe something in the NOD beta has changed or there is some internal checking software in the beta that is causing the problem.
BTW What OS are you using? Sorry if I missed this from a previous post.

Pilli

 

I'm using Win XP SP1.

 

Hi

Same problem here. No IMON after PE 1.50.
I have been running Port Explore since it came out.
This did not happen with previous versions.

WinXPpro SP1

Regards

 

Hi,

I should have waited on the first post.

uninstalled and reinstalled Beta2 and it's running correctly again. The install of Port explorer after NOD32 did something to Imon so it would not work.

Regards

 

Hello all,

First of all I have had the same problem. It seems to involve the LSP's (layered service providers) and NOD beta's use of them. This has also made my internet connection kind of "flaky" at times. NOD beta, once installed, does not seem to like anything messing with the LSP's. If a LSP is there before NOD beta installs, everything seems to be OK. Also just about every program that I have tried that checks the LSP's, sees imon.dll as a broken LSP. There definitely seems to be a serious bug here. At one point I had to totally uninstall beta 2 to get internet connectivity back.

You can try HiJackThis http://www.spywareinfoforum.com/~merijn/files/hijackthis.zip or StartUpList http://www.spywareinfoforum.com/~merijn/files/startuplist.zip . Both of these pick up as imon.dll possibly causing a broken internet connection and recommend you remove it....

Also all LSP repair programs I have tried wants to remove imon.dll in order to fix the LSP's.

I hope my ramblings here may help ESET at least a little bit with this issue...

Please note that I do not know a lot about LSP's, but it appears like NOD32 v2 b2 needs to find a better way of using them.

Regards,
Kent

 

Well, we do have to remember that we are dealing with a Beta of NOD32, so this is just the sort of glitch that Beta testing finds, hopefully the tech folks at ESET will clear this up soon in a B3.

Here's a nice little program for checking and repairing the LSP: http://cexx.org/lspfix.htm that I got from Jason at DCS.

 

Hi all,

>When I installed Port Explorer (either PE 1.35 or 1.5) I lost all e-mail scanning and the IMON function no longer worked.

Checking it here now - I'll let you know.

Thanks,

jan

 

Hi guys,

ultimately we have figured out the reason for such a strange
behaviour.

Indeed, the problem lies in Port Scanner that routes
all requests directly to the lowest service layer (MSAFD) and not
to the below layer. As a result, if Port Scanner is installed after NOD32
then Imon (NOD32 service) is bypassed and e-mails are not scanned.

This is going to be fixed by adding an option to prioritize NOD32 service
so all requests will be routed to the below service layer (in this case
to the layer utilized by Port Scanner). As an interim solution, we
recommend restarting IMON (this would bring the NOD32 service to the
highest service layer) in case IMON stops checking e-mails due to
having Port Scanner installed.

If NOD32 service (Imon) is installed on the highest layer and there's
another layer between MSADF and NOD32 (e.g. Port Scanner) that
has meantime been removed, Imon is now able to remedy this by
updating necessary network settings (available in the following beta
release). As a result, it won't route requests to the non-existing layer
but to the lower layer that actually exists in the service layer hierarchy.

 

Hi Marcos !!!

Thanks for the prompt analysis and reply!!!! ESET is on top of it as always !!!!!

Regards,
Kent

 

Thanks a lot!

Does this relate to the claims programs like LSPFix make about imon.dll appearing to break the connection/chain?
Or is that a separate issue?

Also, would your explanation mean that DCS either have to make PE routing to "the next one just below" layer and add PE to the top of the chain or that they can insert it right above the lowest layer, routing to the lowest layer, but that then they have to take measures in their install routine so that it in fact is inserted into the chain rather than "opening a side-chain"?
And - more general - is something wrong in anybody's install/uninstall routines?

TIA,
Andreas

 

So is the fix for this going to be incorporated it a B3 of NOD32 or in the final product?:

BTW I tried re-enabling IMON after installing Port Explorer killed it, but Nod32 B2 still wouldn't work as long as PE was installed even though IMON showed as enabled in NOD32 B2... it still would not check e-mail.

 

But I take it that this isn't a problem for everyone?

Because I'm pretty sure I put the latest version of PE in after the latest NOD beta, and I'm not having the problem at all - all received emails are clearly marked as being checked by NOD (and Benign, as far as that goes.

Could it be that, in this instance, installing the latest PE "over-the-top" of the older version was actually beneficial in this respect?

Or did I just get lucky? Pete

 

Hi,

Same results here, installed over the top and IMON is working correctly.

Previously I had uninstalled PE 1.35 and installed 1.50.

Regards.

 

This is a problem with both Nod32 and Port Explorer. Nod32 developers are fixing their problems and we are fixing ours. Look for an update to Port Explorer within the next few days.
-Jason-

 

Very cool info, thanks for the quick attention to this problem, Jason.

 

Kudos to Jason also !!!

I installed the new Port Explorer on top of the old version also but with my system IMON quit working........

Glad to see both ESET and DCS working to solve the problem. Way to go guys !!!

Regards,
Kent