NOD32 and USB Wacom

Discussion in 'ESET NOD32 Antivirus' started by aladdin64, Aug 11, 2008.

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  1. aladdin64

    aladdin64 Registered Member

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    Since installing NOD32, my Wacom tablet drops its drivers every 5 or 10 minutes. Reinstalling the drivers makes to tablet function properly for another 10 minutes or so before the drivers are unloaded again. Also other USB peripherals are acting strange and the computer freezes once or twice a day.

    Uninstalling NOD32 fixes these issues right away.

    Anyone have experienced problems like this?
     
  2. pondlife152

    pondlife152 Registered Member

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    No. I've got a Wacom tablet running fine in Vista with NOD32 3.0.669.0
    I've not had any such issues with previous versions of NOD either.
     
  3. aladdin64

    aladdin64 Registered Member

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    Strange. It happens every single time I install my NOD32. Disappears whenever I uninstall. 100% reliability. Well, looks like NOD has to go.

    My system btw: Win XP SP2, no other AV or security programs installed.
     
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    It could be there is another program on the computer which in conjunction with ESET NOD32 Antivirus is interfering with the Wacom digitizing tablet.

    What I would suggest you do is contact ESET's technical support directly to open a case with them. One of the things they will likely ask for is to send them an ESET SysInspector log. You can download the program from here on ESET's web site, run it, and submit the resulting log file when you open the ticket. That should help speed up the resolution of the issue.

    Regards,

    Aryeh Goretsky
     
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