NOD32 and Gotoassist

Discussion in 'ESET NOD32 Antivirus' started by NodyNewbie, Jul 24, 2009.

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  1. NodyNewbie

    NodyNewbie Registered Member

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    A few machines have just found a Virus in gotoassist_phone_application_508_en.exe threat Possible Unknown NewHeur_PE Virus.

    Is this legito_O or a false positive.... We use Gotoassist for support desk things..


    thanks
     
    NodyNewbie, Jul 24, 2009
    #1
  2. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Lansing, Michigan
    NewHeur_PE is a very generic detection algorithm that can often be triggered on different kinds of install packagers. I doubt it is a real threat and you should most likely submit it as a false positive.
     
    SmackyTheFrog, Jul 24, 2009
    #2
  3. NodyNewbie

    NodyNewbie Registered Member

    Joined:
    Apr 22, 2008
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    thanks for the info... will submit once I can get that file.. most users hit delete so its gone... it will show again... :)
     
    NodyNewbie, Jul 24, 2009
    #3
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