Nod32 3.0.551 AV won't scan Thunderbird e-mails

Discussion in 'ESET NOD32 Antivirus' started by bobriff, Nov 7, 2007.

Thread Status:
Not open for further replies.
  1. bobriff

    bobriff Registered Member

    Joined:
    Nov 6, 2007
    Posts:
    6
    Location:
    Michigan
    Greetings,

    I was demoing version 2.7 and it was working fine.

    However, when I upgraded to version 3.0.551.0 demo, the program stopped scanning e-mails in Thunderbird 2. Thunderbird shows up in the list of Pop3 e-mail clients, and I have it checked.

    Might the newer (3.0.560) version (not yet available as a demo) correct this issue?

    Is there somewhere I can download version 2.7 demo again so I can use it until the bugs are out of version 3?

    My OS is Windows XP SP2 Home.
     
  2. Thankful

    Thankful Savings Monitor

    Joined:
    Feb 28, 2005
    Posts:
    3,731
    Location:
    New York City
    In the 'Email Protection' section of the advanced tree:

    1. Make sure all boxes are checked.
    2. Set field ' Append tag message to received and read emails' To
    'To all scanned email'

    I'm running Thunderbird 2.0.0.6 and the email is scanned fine.
     
  3. jayt

    jayt Registered Member

    Joined:
    Aug 30, 2004
    Posts:
    345
    Location:
    PA - USA
    Do as Thankful suggests. I am also using Thunderbird 2.0.0.6 and am experiencing no problems. However, I am using the paid program and not the demo.
     
  4. Johnoz

    Johnoz Registered Member

    Joined:
    Mar 4, 2007
    Posts:
    27
    Location:
    Sydney
    In V2.7 during downloads of attachments, a small box appears in the bottom right corner of the screen indicating the attachment is being scanned and it's download progress.

    I don't see this box in V3.0 so I am uncertain that attachments are being scanned. (Although I see it when updates have occurred)

    I am still on 3.0.414.0 and use Thunderbird 2.0.0.6. I have the email settings that Thankful recommends.

    Any thoughts.

    thanks

    John
     
  5. bobriff

    bobriff Registered Member

    Joined:
    Nov 6, 2007
    Posts:
    6
    Location:
    Michigan
    I have T'Bird checked as an e-mail client and all the boxes checked as suggested, but I still show zero e-mails have been scanned.
     

    Attached Files:

  6. Johnoz

    Johnoz Registered Member

    Joined:
    Mar 4, 2007
    Posts:
    27
    Location:
    Sydney
    I think the counts start from zero at boot up. I checked the same page and had the number of scanned emails as 30 - about the number of emails I have received this morning.
    Restarted and the count had gone to zero.
     
  7. bobriff

    bobriff Registered Member

    Joined:
    Nov 6, 2007
    Posts:
    6
    Location:
    Michigan
    Thanks for the reply, but still no luck.

    I sent myself two e-mails from my Gmail account, one with an attachment and one without.

    Nod32 still show zero scanned and it did not mark them as having been scanned.

    ~Off topic comment removed. - Ron~
     
    Last edited by a moderator: Nov 7, 2007
  8. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    As far as I know, Gmail supports only POP3s, not POP3. This explains why the email is not scanned.
     
  9. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,726
    Location:
    Texas
    Email to myself from Gmail using Thunderbird and using NOD32 Version 3.
     

    Attached Files:

  10. bobriff

    bobriff Registered Member

    Joined:
    Nov 6, 2007
    Posts:
    6
    Location:
    Michigan
    Looks like it works for everyone but me. :'(

    Back to 2.7 for now.

    Thanks for your help.
     
  11. SteveBlanchard

    SteveBlanchard Registered Member

    Joined:
    Nov 4, 2007
    Posts:
    312
    Location:
    ENGLAND
    I asked this question early on and as the scanning is for OE/O/Windows Mail only, you won't see TB mail scans being recorded. So as suggested elesewhere in this post, set the scanner to tag the email, that way you know it has been scanned and don't worry about the counter.:D
     
  12. 800ster

    800ster Registered Member

    Joined:
    Dec 1, 2006
    Posts:
    203
    Weird. I use Thunderbird exclusively and it counts how many e-mails are scanned.
     
  13. nfgxon

    nfgxon Registered Member

    Joined:
    Oct 3, 2003
    Posts:
    33
    Location:
    Hastings
    it doesn't scan Eudora mails either:oops:
     
  14. Big Apple

    Big Apple Frequent Poster

    Joined:
    Aug 22, 2006
    Posts:
    724
    I had no trouble whatsoever with Thunderbird, no double tagging either.
     
  15. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    The POP3 scanner works independently from the mail client used so it should check all email you receive by Eudora via POP3.
     
  16. Bunkhouse Buck

    Bunkhouse Buck Registered Member

    Joined:
    May 29, 2007
    Posts:
    1,056
    Location:
    Las Vegas
    It works fine here right out of the box. All Thunderbird email scanned.
     
Thread Status:
Not open for further replies.