Nod AV 6 final Crash Outlook 2013

Discussion in 'ESET NOD32 Antivirus' started by Zardoc, Jan 16, 2013.

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  1. Zardoc

    Zardoc Registered Member

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    Like the title says, Outlook 2013 RTM crashes with Final version 6 of NOD. I did not have this issue with RC version. I uninstalled everything and re installed.

    I still have the same issue.

    Is there a workarounf until the fix?

    Thanks. :cool:
     
  2. Zardoc

    Zardoc Registered Member

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    BTW, I have an exchange account and 2 pst accounts.

    I also use a french software for spelling correction called Antodote But even uninstalled I still get a crash, but it wasn't an issue with RC version.

    Thanks
     
  3. Geosoft

    Geosoft Registered Member

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    Try running

    Outlook.exe /safe

    It'll disable all add-ons
     
  4. Zardoc

    Zardoc Registered Member

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    Yes I know, but it's a workaround, not a solution. :doubt:

    Thanks though.
     
  5. Zardoc

    Zardoc Registered Member

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    Disabling antispam toolbar solves the issue for now.

    In simple language:
    Advanced set-up/Web&Email/Email client integration Disable all 4 boxes
     
  6. Zardoc

    Zardoc Registered Member

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    Version 6.0.308 still has Outlook crash on send message. :doubt:
     
  7. Zardoc

    Zardoc Registered Member

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    Doesn't fix OE crash
     
  8. Zardoc

    Zardoc Registered Member

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    Is there a Fix yet?
     
  9. Grouchy

    Grouchy Registered Member

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    Location:
    South Korea
    I'm same this issue.

    This issue(bug) are occur all NOD32 Version 6.(6.304.x & 6.308.x)
    I'm using Korean version.
    I was tested Korean Version, English Version, Chinese Version and
    Windows 8 X86&x64, Windows 7 X86&X64.
    Finally, All case are occurs same issue.
     
  10. zoso

    zoso Registered Member

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    Didn't fix my Outlook. Had to disable integration in the meantime so it's lost half of its functionality.
     
  11. Zardoc

    Zardoc Registered Member

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    It's been a month so far!

    Is there a fix on the way or what?

    :rolleyes:
     
  12. Marcos

    Marcos Eset Staff Account

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    The issue will be addressed in the next service release. You can disable integration with MS Outlook as a temporary workaroud; email downloaded via POP3/IMAP will be scanned anyway.
     
  13. Zardoc

    Zardoc Registered Member

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    Hi Marcos, I posted the thread on how to disable. Thanks.

    When is the next service release expected?

    Thanks.
     
  14. Marcos

    Marcos Eset Staff Account

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    Soon, no exact date has been set yet. It's being tested.
     
  15. Zardoc

    Zardoc Registered Member

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    Hi Marcos,

    I would like to know if there is a probable update for the Outlook issue.

    It has been almost 2 months working with a a crippled NOD32 :doubt: .

    Thanks
     
  16. Marcos

    Marcos Eset Staff Account

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    See my reply above. It takes time to test about 130 installers thoroughly plus the release must be done in a managed way. Releasing a new version of a product is always a matter of several weeks, if not months. The same goes for risky modules which may affect the functionality of millions of ESET's users.
     
  17. Zardoc

    Zardoc Registered Member

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    Thanks Marcos.

    It may test your patience, but it calms my nerves.

    :cool:
     
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