Re: New fix that has worked (so far). I'm guessing it only works under certain conditions. The Fix page now says this: "Important! This article was created as a temporary fix that is to be performed only when advised by an ESET Customer Care agent. In some cases, the steps below may not resolve this issue. If you have not reached this page by the guidance of ESET, we recommend contacting ESET Customer Care before attempting this fix." I don't recall that warning being there when I found the page a few days ago. Anyway, I'm glad it's working for me.