"No such script" message on Full backup.

Discussion in 'Acronis True Image Product Line' started by cerjzc, Nov 5, 2005.

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  1. cerjzc

    cerjzc Registered Member

    Joined:
    Sep 28, 2005
    Posts:
    1
    Starting on October 20th each of my Thursday full backups is showing two entries in the Log Viewer. They both start at the same time and one shows that it completes and the other shows an error message. The messages state:

    Error: 108(0x1006C) No such script "LONG number"
    Warning: 100(0x10064) Failed to process pair script "LONG number"

    I am running the current version 9.0(build 2,302). Looking back through my logs it appears that I upgraded to version 9.0(build 2,289) on 10/14/2005 and the problem started on the following Thursday.

    Any help would be appreciated.

    Thanks,
    Jeff Calvin
     
    Last edited: Nov 5, 2005
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello cerjzc,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please do the following to investigate the problem?

    - Download schedmgr.exe application;
    - Open the command prompt (Start -> Run -> cmd);
    - Run the following command in the folder the schedmgr.exe file was saved to:

    schedmgr get report > schedreport.txt

    - Collect schedreport.txt;
    - Run Acronis Schedule Manager program (schedmgr.exe);
    - Issue the following command:

    set logflags support

    - Reproduce the problem;
    - Collect the log file schedul2.log that is placed in the \Program Files\Common
    Files\Acronis\Schedule2 folder.

    Then please collect all the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/. Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
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