no signature update via ERA

Discussion in 'Other ESET Home Products Beta' started by XN04113, Dec 23, 2009.

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  1. XN04113

    XN04113 Registered Member

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    I installed the nod32 antivirus business edition beta on our era test server.
    The systems ran the new era beta too. Result: no chance to get signature update.
    The client ist downloading some files - VERY slow - and at the last step called 1/2 it fails. I then switched the client to you productive era system (running 3.1.15). same problem.
    Then I setup the internet update connection via our proxy and all went fine. I know switched back to internal era beta update and I will see what happens if the next signature update arrives.

    regards
    mike
     
  2. Marcos

    Marcos Eset Staff Account

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    The beta uses some modules that are newer than those on the update servers and thus can update only from specific pre-release update servers.
     
  3. RyanW

    RyanW Registered Member

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    Thank you for the explanation.
     
  4. XN04113

    XN04113 Registered Member

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    So I can't test the new nod32 beta with the new RA beta?
    Any chance to get the RA beta connection to the "pre-release update servers"?

    I can't understand why two new released beta's are not playing togehter...
     
  5. techie007

    techie007 Registered Member

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    I installed the beta (NOD32 AV BE 4.2.22) on my personal machine for testing. It's reporting into RAS 3.1.11. At first I wasn't getting updates, but I went into the advanced settings of the beta client (AV-->Update-->Advanced update Setup) and turned on "Enable pre-release updates" and that seems to have fixed it.

    Hope that helps. :)
     
  6. XN04113

    XN04113 Registered Member

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    that works - great
    where did you find this information - in any beta document by eset?

    regards
    mike
     
  7. Marcos

    Marcos Eset Staff Account

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    In ERA4, it's possible to enable download of pre-release updates in the ERA setup - Advanced - Update server group -> Pre-release update servers. However, this is not recommended as ERA would distribute pre-release module updates to all clients updating from it which is probably not desired in corporate networks with production systems.
     
  8. XN04113

    XN04113 Registered Member

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    Thanxxx - parameter changed
    Only testclients with nod32 beta will connect to this server, no productive clients.
     
  9. techie007

    techie007 Registered Member

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    Actually I just guessed. Luckily, it was my first guess.
    :ninja:
     
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