no icon in system tray

Discussion in 'SpywareBlaster & Other Forum' started by Gary Porter, Sep 2, 2003.

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  1. Gary Porter

    Gary Porter Guest

    I installed SpywareGuard. The icon in the system tray on the lower right was only there a second or two. The system tray icon vanished leaving SpywareGuard running. Wanting to have a system tray icon, I downloaded again but could not reinstall with SpywareGuard running. I was unable to turn off the SpywareGuard without a system tray icon. To delete SpywareGuard, I ran Norton CleanSweep uninstall, and only uninstalled the automatic update. I am unable to turn off the SpywareGuard without the system tray icon, and can not install again until Spyware is turned off. It appears to be a catch 22. HOW DO I TURN OFF SPYWAREGUARD WITH NO SYSTEM TRAY ICON? o_O
     
  2. LowWaterMark

    LowWaterMark Administrator

    Joined:
    Aug 10, 2002
    Posts:
    18,140
    Location:
    New England
    Have you tried to kill the SpywareGuard processes from the task manager (ctrl alt del) and then running it's normal uninstaller? The processes associated with SpywareGuard are:

    When SG is minimized to tray:
    >> Sgmain
    >> Sgbhp

    When the SG user interface is open (which I know you can't do right now):
    >> SpywareGuard
    >> Sgbhp
     
  3. Gary Porter

    Gary Porter Guest

    :)thanks, i was able to uninstall SpywareGuard by using the task manager to shut it off, and the add/remove to remove it. i am still using Spybot-S&D, and SpywareBlaster. thanks.
     
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