No hard disk (E000101F)

Discussion in 'Acronis True Image Product Line' started by pixbo, Nov 10, 2005.

Thread Status:
Not open for further replies.
  1. pixbo

    pixbo Registered Member

    Joined:
    Nov 10, 2005
    Posts:
    1
    Hi

    I´m using True Image Enterprise Server (build 1196). When I boot with a rescue CD I get the error message E000101F "no hard disk drives found". The computer is a DELL PowerEdge 1800 with RAID 1 (SCSI). Any ideas why I can´t see the disks?

    Regards,
    Per
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello pixbo,

    Thank you for choosing Acronis Remote Server Backup Software.

    Please download the latest build (1201) of Acronis True Image 8.0 Enterprise Serve. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product. Then please create a new bootale CD and see whether the problem persists.

    If the new build doesn't help please try the "acpi=off noapic" workaround and then create the sysinfo.txt file (please see Acronis Help Post for the instructions) and send it to Acronis Support along with the link to this thread.

    Thank you.
    --
    Irina Shirokova
     
  3. Jinja

    Jinja Registered Member

    Joined:
    Aug 11, 2006
    Posts:
    1
    I have this same error, and it's really annoying me.

    I have True Image Home 9.0, build 3677.

    My computer:
    MB: MSI RS482M4-ILD
    HDD: 1xSeagate SATA 400GB

    I can't find any valid reason why True Image Home is rejecting this disk, can Acronis give me any suggestions?

    Thanks!
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Jinja,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please have a look at this previous post of mine and follow the instructions described there.

    Thank you.
    --
    Aleksandr Isakov
     
Thread Status:
Not open for further replies.