No disks found

Discussion in 'Acronis True Image Product Line' started by ehrenfried, Apr 8, 2005.

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  1. ehrenfried

    ehrenfried Guest

    Hi,
    after installing and running I get the message: no disk found on computer.
    What to do.
    ehrenfried
     
    ehrenfried, Apr 8, 2005
    #1
  2. MiniMax

    MiniMax Registered Member

    Joined:
    Mar 17, 2005
    Posts:
    566
    If no disk is found on the computer, perhaps you need to look inside the computer? :)
     
    MiniMax, Apr 8, 2005
    #2
  3. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
    Posts:
    4,661
    Location:
    Menorca (Balearic Islands) Spain
    Hello ehrenfried,

    Sounds as if the Acronis device driver didn't install properly. Boot into Windows "Safe" mode (press F8 whilst booting) and uninstall TI. Reinstall TI whilst still in Safe mode then reboot into normal Windows mode and try running TI again.

    Regards
     
    Menorcaman, Apr 9, 2005
    #3
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello ehrenfried,

    Thank you for choosing Acronis Disk Backup Software.

    If the workaround proposed by Menorcaman doesn't help please create Acronis Report in the way described here and send to support@acronis.com along with the link to this thread. We will certainly help you with the solution.

    Thank you.
    --
    Ilya Toytman
     
    Acronis Support, Apr 10, 2005
    #4
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