No Clients!!

Discussion in 'Other ESET Home Products' started by nok, Aug 14, 2008.

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  1. nok

    nok Registered Member

    Joined:
    May 18, 2005
    Posts:
    22
    I can't solve this after days on it.

    there are no clients or servers in the client list.

    even though it show successful installs. When I click on find unregistered computers it finds the same ones over and over again.

    Can someone help with this? And the tutorial here is 6 years old!!!! It's not even close in some areas and misleading in others.
     
  2. PRJUS

    PRJUS Registered Member

    Joined:
    Sep 13, 2007
    Posts:
    95
    Location:
    Denmark
    Hi!

    Two possibilities:

    Either you haven't specified the remote administration server in the configuration for the clients (under Miscellaneous | Remote Administration). The server address is a plain DNS-name so don't put http:// in front of it like in the update server setup.

    The second option is if your server has a firewall (like ESS) that blocks port 2222 (the default port for Remote Administration) or whatever you may have reconfigured it to.

    /Preben
     
  3. nok

    nok Registered Member

    Joined:
    May 18, 2005
    Posts:
    22
    so the port needs to be opened on the router and the SBS2003 firewall? I've never had to do this in the past for this product.

    I would also like to try using NOD V 3.0 instead of the smart security. But I see the option to create package for Security products or NOD 2. How do I get 3.0 then for my business licence?
     
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