No boot after installing ESET Smart Security 5

Discussion in 'ESET Smart Security' started by Brummer, Dec 2, 2011.

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  1. Brummer

    Brummer Registered Member

    Joined:
    Dec 2, 2011
    Posts:
    1
    Location:
    Germany
    First of all, Hi to everybody.

    My Name is Michael and I installed ESET Smart Security 5 for the firt time.

    I downloaded the new version and installed it.
    All doing well.

    If I start the PC now, it wont come up.
    All I see is the Windows XP Logo and the the Blue Line moves again and again.
    But nothing happens and the system wont come up.
    If I start in safe mode and look into eventviewer, nothing to find about any error.

    Systeminformation:
    Windows XP Professional (32bit) SP 3
    Intel Core 2 Duo E8600
    4 GB Ram

    Hope anyone have an idea what the problem is.

    Thanks to all and have a nice day.

    Michael
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Are you able to start the computer in Safe Mode by repeatedly tapping the F8 key as the computer starts up?

    Regards,

    Aryeh Goretsky
     
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