I've used Norton Internet Security over the years and have been happy with it. I've run Shields UP on Steve Gibsons website over the years, and my system has always passed the tests. I've recently installed NIS 2006, so last night I ran Shields Up, and passed all the tests, except the ping reply test. Ping Reply: RECEIVED (FAILED) — Your system REPLIED to our Ping (ICMP Echo) requests, making it visible on the Internet. Most personal firewalls can be configured to block, drop, and ignore such ping requests in order to better hide systems from hackers. This is highly recommended since "Ping" is among the oldest and most common methods used to locate systems prior to further exploitation I checked the firewall rules, and Norton Firewall has a default rule to block inbound and outbound ICMP echo requests and replies. I stayed up half the night playing with the rules, trying to pass the Shields UP test. I researched the Symantec website, and hooked up with "live" tech support, whose agent told me Symantec's policy is not to support their own "Security Check" scanner, let alone a third party scanner. I'm pretty frustrated trying to figure out why the firewall rule is not not working. Any help would be appreciated, short of throwing out NIS 2006, which by the way, I thought about in the middle of the night.