I have used Shadow Defender for a long time. But, I got a deal I just couldn't pass up. 3 licenses for the price of 1 and 65% off by filling out the little questionnaire on the website; three licenses for $14. Great deal!!! Anyway, I am very new to Returnil and had a couple of questions about it. I would appreciate any help here. How long does the license activation process take; it has been saying "Requestion Pending" a while now. (Installation ID: 0211ADEE60C76702E5F7D27A45FDBA92) Returnil seems to bypass LooknStop Personal Firewall. It does not seem to need to have firewall application permission to access the internet? Why is that? Is it safe? Is there a way of submitting Virus Guard false positives? More late (I'm sure).