Well, thought I could figure this out on my own but too many variables so perhaps someone else has knowledge of a work around? (yes, I did a search and couldn't find anything similar). Just purchased new HP DV6253CL laptop with Vista Home Premium and wanted to perform an image backup prior to initial setup. Just to be clear, I have not run the PC on it's own to finalize the HP Vista build install. I literally just cracked the box open, popped in v4942 of TI-10 and tried to perform a full system image backup of Windows Vista Home Premium before I wipe the hard drive clean. I plan to reformat the drive, install Win XP Pro and save the Vista OS config for possible later use. The issue is every time I boot from the TI10 media rescue disc and attempt a backup, the system locks up. I've tried several times in both full and safe modes and the system always freezes. Occasionally, I've made it as far as preforming a system analysis and can see the USB and hard drive, but after trying to proceed... it's locks up time. So... has anyone else seen this or experienced similar?