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Discussion in 'Prevx Releases' started by DavidCo, Jul 3, 2009.

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  1. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
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    Location:
    UK
    Installed fine in scan only (free) mode & it found the lurking test files.
    Nice and light so I payed.
    I have noticed that it shows a small window on shutdown when it is scanning something or other.
    Question :- why does it not pick up this/these items on the learning scan.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
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    Location:
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    Hello,
    There are some cases where our central database will request more information about individual programs which causes them to be scanned again/analyzed further.

    If you'd like, you can send a scan log by clicking Tools > Save Scan Results and email it to report@prevxresearch.com and we should be able to optimize the entries in your log to prevent the extraneous scanning on shutdown.
     
  3. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    Cheers
    If it carries on doing this I will send log.
    I was confused by the fact that as the internet connection is closed on shut down then Prevx cannot do any checking.
     
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