new user problem with SpyBlaster

Discussion in 'SpywareBlaster & Other Forum' started by denpsaila, Dec 23, 2008.

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  1. denpsaila

    denpsaila Registered Member

    Joined:
    Dec 23, 2008
    Posts:
    2
    Hi this is my first post, ever! I just bought SpyBlaster because I got the "About;Blank "thing" and I keep getting an "error connecting to update server" message.
    I have a Dell Inspiron and am running Windows XP with Service Pack 2.
    I have already enabled the firewall to allow SpyBlaster but I still have a problem.
    I have since then gotten the same About;Blank "thing" on my computer!
    I run Spy Bot to get rid of it but I bought SpyBlaster to keep it off of my computer!
    I am a novice in computers so any help is appreciated.
     
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    3,997
    Hi,

    What other security/privacy software are you running?
    (For example: anti-virus, anti-trojan, other anti-spyware, firewall, cleaning tools, etc.)

    Also, if you got re-infected very quickly after your previous attempt to clean your system, it's likely that the tools you used weren't successful in completely removing all parts of the infection. Please follow the guidelines at the following link to scan and post a HijackThis log at the SpywareInfo forums: http://www.spywareinfoforum.com/index.php?showtopic=79038

    Best regards and thanks,

    -Javacool
     
  3. denpsaila

    denpsaila Registered Member

    Joined:
    Dec 23, 2008
    Posts:
    2
    I am running (I think):
    Bell South Internet Security Alert Manager
    Hijack This 2.0.2
    AOL Safety and Security
    Spybot Search and Destroy 1.3
    SpyWare Blaster 4.1
    Windows Live One Care Safety Scanner
    Windows Security: Firewall, Virus Prot., Updates
    Ad-Aware SE Personal (o_O I don't think I run this much)
    Bell South Pop Up Catcher

    I know you are going to say I have way too much.
     
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