New to ESET

Discussion in 'ESET NOD32 Antivirus' started by txbimmer, May 19, 2012.

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  1. txbimmer

    txbimmer Registered Member

    Joined:
    May 19, 2012
    Posts:
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    Location:
    USA
    Hello,

    Based on numerous recommendations, I purchased and installed ESET NOD32 on my new Sony laptop. Registration went fine but now all I get are error messages stating "Error communicating with kernel". Also, when I open ESET from the Start menu I still get the error message and cannot set anything and my system states that I still have no anti-virus software installed.

    Was there something I missed when I installed the software?? I will not be able to reload the software as I doubt that ESET will allow the registration number again...btw, I am running Win7 64bit, SP1

    Can anyone help??

    Many thanks!!

    Mark in Texas
     
  2. ronjor

    ronjor Global Moderator

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    Location:
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  3. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
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    Location:
    Somethingshire
    Also, you will need to reinstall to repair that error. Was there another AV before you installed Eset?
     
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