New release booted me from REGISTERED to NOT registered.

Discussion in 'Returnil releases' started by Bryan Baker, Apr 30, 2014.

  1. Bryan Baker

    Bryan Baker Registered Member

    Joined:
    Apr 30, 2014
    Posts:
    2
    Yikes, my latest download of Returnil says that I am not registered. But I did pay for Returnil about two months ago and definitely am registered. How do I correct this? Also, I have no idea what my registration code was. I do not have a copy of it. Thank you in advance.
     
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi Bryan,
    Just to recap the support ticket, the registration was lost on the client with upgrade to REL 3 from REL 2. The solution was to reenter the licensing information in the client that resulted in the client showing as properly registered and a message with the notice that the license had already beed assigned to that client.
     
  3. Bryan Baker

    Bryan Baker Registered Member

    Joined:
    Apr 30, 2014
    Posts:
    2
    I lost my license and didn't know what it was anylonger so I had to get it back from someone at Returnil. I am now up and running again. Thanks.