Hi, If anyone can help I would be most grateful. My computer failed. The hard disk has been replaced. I run true image 9. have booted with the rescue disk and tried to restore an image (I have them on CD, DVD and an iomega external drive. When TI runs from the rescue disk it does not show my CD & DVD drives so I am unable to select them for restoration. It does show my external hard drive and I am able to select the folder containing an image. unfortunately when I select it the next button remains unavailable and I cannot proceed to the next step. I have tried reinstalling TI. I insert my registration number and it says I upgraded from an earlier version and I must insert that registration number as well. Unfortunately I do not have that number. Any help which will get me out of my predicament will be warmly appreciated. Chris.