New email & forgot password

Discussion in 'Acronis True Image Product Line' started by starysky, Sep 23, 2006.

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  1. starysky

    starysky Registered Member

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    I have a new email address and forgot my password, so I can't receive an email to change my password. What can I do?
     
  2. jmk94903

    jmk94903 Registered Member

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    Use the telephone and call the people who provide your email account.
     
  3. Xpilot

    Xpilot Registered Member

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    Or if you keep copies of emails received turn up the one where your supplier confirmed your password and save the cost of a phone call [​IMG]
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello Starysky,

    Thank you for choosing Acronis Products.

    Please accept our apologies for the delay with the response.

    Please submit a request for technical support. Provide your registration information (including your old e-mail address and new e-mail address) and the link to this thread. We will do our best to help you to change the registration e-mail address and the password for your account.

    Thank you.
    --
    Ivan Sarychev
     
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