I purchased TrueImage 10 tonight to work with my Maxtor Passport external drive (because the Retrospect express HD utility included with the drive is garbage). I wanted to back up the entire C: drive (an SATA WD Raptor) to the external drive (for a full backup)--I selected all of C: to backup, and the Passport (e as the destination. The backup started running, but very quickly it quit with a "Hard drive failed--channel 0, drive 0, primary" message. I'm sure I'm doing something totally stupid to cause this, but I have no idea what. I've verified that the passport is formatted (same file system as c: drive), and I'm able to copy other files to the drive with no problem (for example, after the backup failed twice, I was able to run a .pst backup from Outlook). Could someone please point me in the right direction here? Thanks very much.