Never Got License Email

Discussion in 'ESET NOD32 Antivirus' started by Kvv, Oct 4, 2008.

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  1. Kvv

    Kvv Registered Member

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    Oct 4, 2008
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    I got the order confirmation email with my order no. in it, but I never received the license email. It has been 24 hours, and I wave already been charged. My order number and purchased software is below as copy and pasted from the email received:

    Your order no. 824-SO486526 has been received.

    Order Summary:
    Item Qty Description Options Rate Amount
    ESET NOD32 Antivirus 3.0 (Home Edition) New 2yr, 1-User, Download 1 ESET NOD32 Antivirus 3.0 (Home Edition) New 2yr, 1-user. Download Version - No Box Shipment. $58.99 $58.99
    Tax 0.00
    Total $58.99

    Thanks,
    Kvv
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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  3. webyourbusiness

    webyourbusiness Registered Member

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    we get support tickets for a couple of these per day - most often the email has been junk filtered by an over-zealous email filter at the ISP or mailserver level I think.
     
  4. The Nodder

    The Nodder Registered Member

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    I totally agree with that, my son's ISP removes lots of genuine emails & because of it is losing members.
     
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