Network Problems with NOD32 Antivirus V4.x and 5.x

Discussion in 'ESET NOD32 Antivirus' started by paluca1982, Nov 29, 2011.

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  1. paluca1982

    paluca1982 Registered Member

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    Hello everyone,

    I recently connected my computer to a home network. Since then, I've been having problems with several programs. Firts, the printer (HP Officejet Pro 8500A) could not print anything from the internet, but I could print documets from my computer.This is what made me realize that it may be related to NOD32. I found a thread on ESET's which adviced to upgrade from 4.x version to 5.x It did not help. Later I realized skype started having problems connecting. It said that the programs was already running in the computer. Today, I noticed can not open DPF files that I download from emails. Could any of this be related? Please adivce. Thank you.
     
  2. Cudni

    Cudni Global Moderator

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  3. paluca1982

    paluca1982 Registered Member

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    Thank you Cudni. Though I have already tried that option. The problem is that the window shown on the link you presented is not the one I see on my version of NOD32. So I cant fully follow the instructions. I get all the way to where I click on the protocol filtering tab, but when it opens I do not have the options shown on the link. I have NOD32 5.0.94.0 but this started happening with the 4.x version. any other ideas? thanks!
     
  4. Cudni

    Cudni Global Moderator

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    Are you using win7? In which case the troubleshooting link does not apply. What other security software do you use, a firewall? What prog is meant to open dpf type file?
     
  5. Marcos

    Marcos Eset Staff Account

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    ESET NOD32 Antivirus does not affect network communication other than HTTP/POP3. Does disabling protocol filtering make a difference?
     
  6. paluca1982

    paluca1982 Registered Member

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    Cudni- yes, I am on Windows 7. I do not use any other type of firewall, just NOD32. I did have windows defender but I turned it off. To open the pdf file I am using Nuanse pdf reader. Also, I have uninstalled and reinstalled the program and that didnt help. I also did that to the Skype program several times and still came back with the same problem.

    Marcos - Please excuse my ignorance, but how do I exactly disable the protocol filtering? Also, what does the protocol filtering do? is the computer less protected by doing so?

    Thank you both!
     
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