Need Help With HijackThis Log

Discussion in 'adware, spyware & hijack cleaning' started by newatthis, Jul 18, 2004.

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  1. newatthis

    newatthis Registered Member

    Joined:
    Jul 13, 2004
    Posts:
    4
    My primary problem at this point seems to be my IE home page being diverted each time I reboot my computer, as well as a couple of unwanted sites being added to my Favorites. I have run the latest version of Spybot S&D, and I believe the latest version of Ad-aware. My version of HijackThis was updated 07-02-04, and my log is below. I would appreciate any help you could offer in telling me what to fix.

    Many thanks!


    Logfile of HijackThis v1.98.0
    Scan saved at 8:10:15 PM, on 7/15/04
    Platform: Windows 98 Gold (Win9x 4.10.199:cool:
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\PTSNOOP.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATICWD32.EXE
    C:\WINDOWS\SYSTEM\ATITASK.EXE
    C:\WINDOWS\SYSTEM\USBMONIT.EXE
    C:\PROGRAM FILES\NETZERO\EXEC.EXE
    C:\PROGRAM FILES\NZSEARCH\HCM.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\ATI\ATIDESK\ATISCHED.EXE
    C:\WINDOWS\CWD3DSND.EXE
    C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\UNZIPPED\HIJACKTHIS75\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.191.139/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH2.DLL
    F1 - win.ini: load=ptsnoop.exe
    O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\WINDOWS\DESKTOP\MY BRIEFCASE\NETZERO\TOOLBAR.DLL (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
    O4 - HKLM\..\Run: [AtiKey] Atitask.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe
    O4 - HKLM\..\Run: [winupd] C:\WINDOWS\SYSTEM\winupd.exe
    O4 - HKLM\..\Run: [WinUpdate] C:\windows\p385.hta
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Startup: ATI Scheduler.lnk = C:\ati\atidesk\atisched.exe
    O4 - Startup: Crystal 3D Audio Control.lnk = C:\WINDOWS\CWD3DSND.EXE
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.139/search.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.191.139/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.139/search.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.50.191.139/search.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH2.DLL

    O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\WINDOWS\DESKTOP\MY BRIEFCASE\NETZERO\TOOLBAR.DLL (file missing)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [winupd] C:\WINDOWS\SYSTEM\winupd.exe
    O4 - HKLM\..\Run: [WinUpdate] C:\windows\p385.hta
    O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\windows\p385.hta
    C:\WINDOWS\SYSTEM\winupd.exe


    and Delete these folders

    C:\PROGRAM FILES\NZSEARCH
    C:\PROGRAM FILES\NETZERO

    then select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R333 18.07.2004 or a higher number/later date
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. newatthis

    newatthis Registered Member

    Joined:
    Jul 13, 2004
    Posts:
    4
    Thanks! I will follow your directions and let you know how it goes.
     
  4. newatthis

    newatthis Registered Member

    Joined:
    Jul 13, 2004
    Posts:
    4
    I just noticed that you advise me to fix the R1 netzero minisearch line, the 03 ZeroBar line, the 04 NetZero program file, and the 04 NZSearch program file with HijackThis, and later delete the NZSearch and NetZero program files. NetZero is my current internet service provider. Will I still be able to access it if I delete these programs?
     
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    yes you will still be able to use netzero as an ISP , it's just the search pages that I have suggested removing

    if you want to leave these entries
    O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    and don't delete the C:\PROGRAM FILES\NETZERO folder

    I would still suggest fixingthe nz search though at least until all the hijacker has been removed and then if you want to use it again redownload it
     
  6. newatthis

    newatthis Registered Member

    Joined:
    Jul 13, 2004
    Posts:
    4
    Thanks for all your help, Derek. Things seem okay at this point.

    Here is my latest HijackThis log:

    Logfile of HijackThis v1.98.0
    Scan saved at 11:07:33 PM, on 7/21/04
    Platform: Windows 98 Gold (Win9x 4.10.199:cool:
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\PTSNOOP.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATICWD32.EXE
    C:\WINDOWS\SYSTEM\ATITASK.EXE
    C:\WINDOWS\SYSTEM\USBMONIT.EXE
    C:\PROGRAM FILES\NETZERO\EXEC.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\ATI\ATIDESK\ATISCHED.EXE
    C:\WINDOWS\CWD3DSND.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
    C:\UNZIPPED\HIJACKTHIS75\HIJACKTHIS.EXE

    F1 - win.ini: load=ptsnoop.exe
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
    O4 - HKLM\..\Run: [AtiKey] Atitask.exe
    O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Startup: ATI Scheduler.lnk = C:\ati\atidesk\atisched.exe
    O4 - Startup: Crystal 3D Audio Control.lnk = C:\WINDOWS\CWD3DSND.EXE
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
    O19 - User stylesheet: C:\Program Files\Internet Explorer\readme.txt
     
  7. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    This looks like some hijacker C:\Program Files\Internet Explorer\readme.txt

    please copy it & send to me at submit@thespykiller.co.uk so I can check it out please. it looks like a new version of one of the cws hijackers. Are you getting any diverts or pop ups
     
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