Need help with error booting into snap shot

Discussion in 'FirstDefense-ISR Forum' started by 17blue17, Nov 14, 2010.

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  1. 17blue17

    17blue17 Registered Member

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    I have been using First Defense ISR (320.202) for many years with out problems with windows xp sp3. I recently installed some printer software and had problems so I decided to boot to my backup snap shot and when the computer booted I received the error from First Defense ISR of file system error IAT-02 and then the computer booted back to my normal system.

    I tried again with the same results and then decided to use ghost 15 to restore my computer to a ghost snap shot from 20 days ago which it did successfully.

    I then booted in to the restored system and then told First Defense ISR to update the backup snap shot following which I tried to boot into the updated snapshot with the same error I mentioned above.

    I then ran checkdisk to check and fix any problems. It did not report any problems.

    I then had First Defense remove the snap shot.

    So what do I do? The First defense ISR version 320.202 is still working on my system and I still have my license.rtf file. Will simply making a new snap shot fix the problem?

    I would remove and reinstall the program but I can't seem to find the version 320.202 exe. I only find the fdisrfw.exe version 1.05 dated 12-12-2005 from Raxco. I also find a FDISRW_update.msp file in my download folder from 5-17-2007.

    I Also have KIS 2009 internet security installed but I think I have booted in to snap shots in the past without any problems with KIS installed.o_O

    Any help is greatly appreciated.
     
  2. crofttk

    crofttk Registered Member

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    Hmmmm....

    1) I'm running 3.32 Build 235 which I believe is latest. You MAY be able to email Todd with license info and get updated.

    2) If you can create a clean install of Windows and install FD-ISR to that and THEN try to process snapshots, you could have better luck.

    3) Don't recall that specific error myself but as it's an older version of FD-ISR and later AVs, security suites, and other security software has got stronger self protection schemes your problem doesn't exactly surprise me.

    Have you installed any multi-boot or other partition management software or done anything to partitions or booting beyond standard Windows stuff?

    Operating system still at Win XP?

    P.S. ALMOST needless to say - you'll be better off with a reliably restorable independent (Image for Windows, Macrium Reflect, Ghost if that works for you, etc.) image of the entire boot drive before you start experimenting.
     
  3. 17blue17

    17blue17 Registered Member

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    ) I'm running 3.32 Build 235 which I believe is latest. You MAY be able to email Todd with license info and get updated.

    How do I find Todd's email?


    I have an early version of windows xp professional so I would have to reinstall all the service packs etc - not worth it to me.

    I have not installed any multi-boot or other partition management software or done anything to partitions or booting beyond standard Windows stuff.

    Operating system still at Win XP? yes windows xp sp3. I looked at getting a new computer but I see lots of people having problems with video drivers for newer hardware and also using the games I like to play - so if it is working great no need to spend the money.
     
  4. crofttk

    crofttk Registered Member

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    You might try PMing him as user "Leapfrog Software". Not sure how active he is at moment but I do see his profile shows him last active 9 November.

    I'm not implying active support for your specific problem but he may still be willing to update you if you can give original purchase/license info.
     
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