Need Help With BSOD in Windows 7 x64

Discussion in 'other software & services' started by n8chavez, Jun 16, 2010.

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  1. n8chavez

    n8chavez Registered Member

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    Yes, it is a humyo process. It is always running in the background, as the application is designed to detect and upload data changes. It is service-based. Can I ask how you know it is Humyo? I am completely ignorant to this stuff and the more information I have the better my changes of getting some help from Humyo support will be. I know there had to be a specific event that cause Humyo to create this interaction error because, as I said, it's running all the time and 99% of the time it seems stable. Any idea what that was?

    Thanks very much.
     
  2. pandlouk

    pandlouk Registered Member

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    The info about the app that caused/triggered the crash (BSOD) is always included in the minidumps. It is displayed after you use "analyze -v".

    Here is a nice and easy to follow guide HOW TO: Debug Memory Dumps from Adrynalyne at MajorGeeks fora.

    Panagiotis
     
  3. n8chavez

    n8chavez Registered Member

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    The first dmp says that the BSOD was caused by SyncBack.exe. The second says that the BSOD was caused by hrfscore.exe. I don't get that. The only two things that I can think of that they have in common are RAM and the swap. I've tested my RAM and, I think, it's good. I used to have an encrypted swap. Perhaps that was causing the issue?
     
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