need help uninstalling!!

Discussion in 'ESET Smart Security' started by suriaj, May 15, 2009.

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  1. suriaj

    suriaj Registered Member

    Joined:
    May 15, 2009
    Posts:
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    gud day everyone. im a newbie here so a help would highly appreciated.
    im uninstalling my eset smart security 4 when a message that say " another application has exclusive access to the file c:\programdata\eset\eset smart security\logs\epfwlog.dat, shutdown all applications and click retry" appeared.
    anyone who can lend a help? thanking in advance all those who can help me.
     
    Last edited: May 15, 2009
  2. smalar

    smalar Registered Member

    Joined:
    May 11, 2009
    Posts:
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    Location:
    Germany, NRW
    Hello Suriaj,

    try booting in safe mode.
    There it will be easier to uninstall...
     
  3. sami kareim

    sami kareim Registered Member

    Joined:
    May 17, 2009
    Posts:
    3
    hello
    delete the eset file in programms files by unlocker program and waite seconds and the unlocker program want"deleted in restart computer"
     

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  4. xxJackxx

    xxJackxx Registered Member

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    I'd guess that file is the firewall log. Turn off firewall logging and try again...
     
  5. tosbsas

    tosbsas Registered Member

    Joined:
    Feb 9, 2002
    Posts:
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    Location:
    Lima, Peru
    nope, only way is the unlocker app - I tried all of it - will not work. Dunno what Eset is doing there and under which circumstances it does that "not releasing" of those files. There are three of those I once had to kill all three of them one by one with unlocker

    Unlocker is here: http://unlocker.softonic.de/

    Ruben
     
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