Need Help Fast!!

Discussion in 'Acronis True Image Product Line' started by mute, Jun 29, 2008.

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  1. mute

    mute Registered Member

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    Hey all, so i got a computer here that has hardware faults. So After ordering another one, i loaded up my trusty true image and made a backup of the old computer. Then tried doing a universal restore onto the new system. I had a feeling it wasnt going to go over so well with the different hardware of the two computers. Ive done a few systems that worked flawlessly. But this one gets to the XP BootScreen and then restarts. Any help would be appreciated on how to get this working.
     
  2. jonyjoe81

    jonyjoe81 Registered Member

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    With windows xp, when the restored drive reboots at the boot screen, that usually is a sign of some sort of "partition ID drive letter" problem.

    Example: If your "mounted device" drive letter is C: and during restoration the "partition ID" drive letter which is also suppose to be C: got changed to D:, during bootup the restore drive will be looking for the "startup" files in "partition ID" drive C: which no longer exists. That is what causes the reboot.

    You can use the "savepart" utility, it is now available as a standalone ISO file. Just download the file that says "spartiso.zip" and use nero or imgburn to burn the ISO to a CD.

    1.)bootup with the savepart cd, type savepart at command prompt.
    2.)next choose "update windows2000/xp/vista registry" doubleclick on it.
    3.)next doubleclick on the "disk number 0" this is usually the hard drive that has your partitions.
    4.)next click on the partition that has your system (make a note of the drive letter, this is your mounted device drive letter) most default installations it will be "c".
    5.)the next screen is blue and has directorys, here choose the "WINDOWS" directory and doubleclick on it.
    6.)On next screen just double click on the partition shown.
    7.)It'll take you back to the screen on step 4, doubleclick on the "C" partition.
    8.)Finally your in the "drive letter to affect this partition" box. This is where it will show you the "partition ID drive letter" it should be the same as the "mounted device drive letter".

    If these 2 drive letters don't match, then you hard drive will not boot.
    http://www.partition-saving.com/

    With windows xp, I always rule out a "drive letter" problem first before checking anything else.
     
  3. Brian K

    Brian K Imaging Specialist

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    mute,

    Would you mind telling us which screen is the "XP BootScreen"? I'm uncertain. Just want to make sure we are speaking the same language.
     
  4. DwnNdrty

    DwnNdrty Registered Member

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    Here we go again ..... :rolleyes:
     
  5. MrMorse

    MrMorse Registered Member

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    Hi,
    why so complicated?
    Take the HDD from the old PC and plug in the new PC.
    Then start the Ti-rescue-CD and clone the hdds.
    After cloning remove the old hdd.

    But: That is no guarantee that the new PC boots.
    If you have different hardware (e.g. other CPU architecture, other chipset, etc) then you get a problem. Mostly.

    You can try a repair installation with the winXP-CD. But this cannot guarantee a stable system too.

    The best is a new installation of the OS.
     
  6. DwnNdrty

    DwnNdrty Registered Member

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  7. mute

    mute Registered Member

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    Thanks for all the responses. Ill tll you what ive tried and what i havent tried.

    I have made the backup image. Tried restoring that. Upon restoration i get this message about not being able to find a driver for "PCI\VEN_8086&DEV_27C3&SUBSYS_544E8086&REV_01"

    After clicking skip driver universal restore is complete. Upon boot up, that is where i get the reboot after the Windows XP Boot Screen.

    I will try the partition letter idea. I'll also try just cloning the harddrives to see if that works. I will also going to try the idea of loading a fresh windows xp installation on the new pc. Load all drivers, etc, then use drivermagician to export all drivers from the system to a folder, and have acronis search there to supply drivers for the image restoration.

    Thanks for all the replies.
     
  8. K0LO

    K0LO Registered Member

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    A little Googling says that your error is produced by the Intel SATA/RAID driver, so that's a good place to start looking. Do both PCs have the same hard disk controllers? On the new PC can you set the controller mode in the BIOS to "IDE Compatibility" to see if that works?

    Forget the "Drive Letter Issue"; that's bad advice and unrelated to the problem you're having. When Windows starts to boot but then reboots early in the boot process (before it tries to load the user profile) then it is a DRIVER issue. When it hangs up loading the user profile then it is a DRIVE LETTER issue.
     
  9. mute

    mute Registered Member

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    k0lo, i feel good that you've come to the same assumption that i did. I noticed in the bios Sata compatibility was set to use Raid, i changed it to IDE and i got past the boot screen, into the "Mini Setup" that triggered from using SysPrep. But of course i messed up sysprep by not putting it in C:\ but instead on the desktop. So i get a error box, forget what it is, but something windows is not fully installed. So im restarting restoring with my fresh imaeg now and hopefully it will all go through flawlessly.
     
  10. mute

    mute Registered Member

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    worked flawlessly...or so it seems :) Thanks.
     
  11. K0LO

    K0LO Registered Member

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    Great! Glad to hear it.
     
  12. mute

    mute Registered Member

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    Haha, now to bring the bad news back. The XP Bootscreen still restarts, but then when i do load windows with last godo configuation it works. Load it normal it just restarts.
     
  13. K0LO

    K0LO Registered Member

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    That's a good one. I'm not on XP any more but there is a way to disable automatic restart if the PC encounters a stop error. I think you go to the "Advanced" tab on "System Properties" and change a setting in the "Startup and Recovery" area. Then let the boot process fail and you may get to see the stop error message. Google it to get an idea of the problematic driver.
     
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