I'm working on a friend's computer. He has no AV installed and I want to download the trial version of ESETNOD 32, so that he may purchase it when I return his computer. I misunderstood his email address and used that for the request for the trial version. I've since learned his real email address; however, when I try requesting the download using that address, I'm told that he's already been sent an email and doesn't give any option for changing his email address or method of accessing the download. Is there any way that this can be bypassed? I don't want to change his name or other information, since he will need that for purchasing the full version.