Re: To be 'in' in this antivirus forum Okay I promised. First let me say, if asked I'd would have responded Norton software is in general bloated, hard to remove, and provides poor support. After Bigc's comments that issue's had been fixed I got curious. Sooo... I downloaded and installed NAV2006 trial. I only compared it with KAV 2006 beta, which is what I am running. This wasn't intended as an overal AV comparison, just something for me to see if my feelings about NAV might warrant review. First the KAV2006 download is 11.3 Megs. KAV2006 is basically AV plus their new proactive defense. The NAV2006 download was 32.3 Meg. After installing and looking at it, I found basic AV which probably compared favorably in functionality with KAV's extended set. I made no effect to compare detection as I have no way to do this. The size difference in the downloads, hinted my feelings about bloat, wouldn't change. Memory usage for NAV was about 3 times that of KAV. Worse to me was the fact that KAV has only 2 process's running while NAV has 7. I can't help feel that is just plain lousy coding. Then I got real curious so I downloaded and installed KIS2006 beta. I uninstalled my firewall and installed the full KIS installation including all the AV, plus AntiSpam, and firewall. That full download is only 12.3 meg. Looking at NAV2006 compared to KIS2006, NAV used twice the memory then KIS, and KIS still only had two processes. This only reaffirms my personal feeling that Norton coding, is very poorly organized and sloppy. Based on this I didn't try uninstalling NAV, I just used Rollback and made it go away. Ironically poorly organized and sloppy also best describes my experience with their techsupport, which another reason I'll never go back or recommend big yellow. My problem there wasn't one that a website knowledge base online would help. Recommended a product(Goback) to a friend. They were sent a bad key. After 3 days of having 2 different support groups telling me to contact the other I gave and called. Ran out of time the first time after 45 minutes on hold, I tried again. It took me 3 hours on hold to talk to someone and they told me, yes there was a problem, they had sent out some bad keys. Clearly it never occured to them to just resend people a new key. The person I talked to said he would send a new key. He did. It also was bad. I gave my friend my key. I can't dispute maybe the uninstall is better, but I can't help feeling that if they are so disorganized and sloppy in the way the write software, that their tech support is any better. In the end I can't dispute Bigc on detection and uninstallation, but I like Acadia, would never recommend Norton to a newbie.