Nasty firmware update butchers Samsung smart TVs so bad, they have to be repaired

Discussion in 'hardware' started by Krusty, Aug 24, 2017.

  1. Krusty

    Krusty Registered Member

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    ... On the plus side, at least they didn't explode

    https://www.theregister.co.uk/2017/08/24/samsung_tvs_botched_firmware_patch/

     
    Krusty, Aug 24, 2017
    #1
  2. Bill_Bright

    Bill_Bright Registered Member

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    Hmmm, I must be ignorant. I don't know what a "swish set" is and my friend Bing Google is not helping me. Can someone enlighten me?
     
    Bill_Bright, Aug 25, 2017
    #2
  3. zapjb

    zapjb Registered Member

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    Samsung needs to fire all their QC.
     
    zapjb, Aug 25, 2017
    #3
  4. Amanda

    Amanda Registered Member

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    And the programmers who created/edited the firmware.
     
    Amanda, Aug 25, 2017
    #4
  5. Bill_Bright

    Bill_Bright Registered Member

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    No. Not them. These things just happen.

    But it should have been thoroughly beta-tested by their quality control/quality assurance before it went final. It was they who failed to detect the problem and/or management for failing to ensure thorough beta testing was not done first.

    We don't know the full extent of this either. Samsung sells millions of TVs every year. If it only affected a few users of 1 particular model, no amount of beta testing might not have been good enough to catch it.

    But if this bug affects every one of a specific model, that's a huge quality control issue and heads need to roll.
     
    Bill_Bright, Aug 25, 2017
    #5
  6. Krusty

    Krusty Registered Member

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    Bill,

    It just means, "hey, look at my flash new TV".
     
    Krusty, Aug 25, 2017
    #6
  7. Rasheed187

    Rasheed187 Registered Member

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    Samsung TV's are crap to me anyway.
     
    Rasheed187, Aug 26, 2017
    #7
  8. Alexhousek

    Alexhousek Registered Member

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    Does anyone know if the firmware update ONLY affected Samsung TV's in the UK or did it impact all Samsung TV's everywhere? (I'm in the US)
     
    Alexhousek, Aug 26, 2017
    #8
  9. hawki

    hawki Registered Member

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    hawki, Aug 26, 2017
    #9
  10. hawki

    hawki Registered Member

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    hawki, Aug 26, 2017
    #10
  11. Alexhousek

    Alexhousek Registered Member

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    Thanks hawki!
     
    Alexhousek, Aug 27, 2017
    #11
  12. hawki

    hawki Registered Member

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    You are welcome @Alexhousek :)

    NP -- happy to be of help.
     
    hawki, Aug 27, 2017
    #12
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