I have a very strange issue going on here! I am running the latest beta version 18.104.22.168. The same password that I use to log in to my webroot page will not work when I enter it into the Webroot toolbar using IE9. So my password works when I log in directly at the mywebroot web site but not in the Webroot password toolbar. Also on my webroot web page I can't view my password settings for web sites and instead get a message saying "Its time to upgrade your webroot software". Here is a Screen Shot http://ist1-1.filesor.com/pimpandhost.com/1/_/_/_/1/1/a/I/I/1aII2/653183662.jpg I reinstalled Webroot and it did not fix it.