After using True Image Home 11 for almost a month now, the problems this software (and its developer) have are really beginning to show. Here are the problems I am facing for which there seems to be no resolution: 1. Task Scheduler fails to work properly. It will fire for a few days, and then stop working. That's critical. 2. I found in another thread a "fix" by updating the scheduler to a newer version. That "fix" seems to remedy the problem of it not firing, but the "fix" isn't digitally signed, so Windows prompts the user whether or not it should be run every time the computer boots. In an unattended situation, that's unacceptable. So the "fix" is just being replaced with another problem. No good. http://i29.tinypic.com/27yu4qe.jpg 3. Complete lack of technical support. I have submitted three different tech support requests for these problems... not one single reply other than the automated "we got your request" reply. You could at least send another "we're going to ignore you" automated reply. 4. Assorted really dumb problems. Like the sort order in the Backup Archives screen. What kind of sort is this? This should be ascending... but according to Acronis, April 9th comes after April 13th... http://i25.tinypic.com/j5au0k.jpg 5. No update since November? That's five months with these problems!! That's pretty bad. I am approaching the end of my 30 day money-back guarantee period. I am seriously considering giving up and getting my money back... that is if i can actually get a human to respond to me so I *can* get my money back.