MS Small Business Server 2003 and stopping services

Discussion in 'Acronis True Image Product Line' started by erikssonal, Dec 26, 2005.

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  1. erikssonal

    erikssonal Registered Member

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    Hello -

    I want to begin imaging a MS Windows SBS 2003 SP-1 Premium server running Exchange, SQL and Sharepoint using Acronis TI Server v8. The server is also a domain controller as it is required with the SBS product.

    What is Acronis' position on stopping Exchange, SQL, Sharepoint, and domain controller services prior to imaging the server?

    I've reviewed the documentation for TI ES v8, specifically section 5.11 on stopping services. The docs only state "admins prefer it".

    If stopping services ensures a successful backup, specifically what services should be stopped before imaging a SBS Premium server? I'd like to use Acronis' recommendations to write a batch file.

    Thank you for your help,
    Al
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello erikssonal,

    Thank you for your interest in Acronis Server Disk Backup Software.

    Please take a look at my post #2 from this previous thread and another post #2 from this previous thread for more information on how to backup Domain Controller.

    We also recommend you to download and install the free trial version of Acronis True Image 8.0 Server for Windows to see how the software works on your computer.

    You can find more information on how to use Acronis True Image 8.0 Server for Windows in the respective User's Guide.

    Please visit Acronis online store to purchase the full version of the product.

    Please also note that we have a flexible system of discounts and the amount of the discount varies depending on the number of copies you want to purchase.

    In case you are planning to purchase many copies, please contact our Sales Team at sales@acronis.com.

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Alexey Popov
     
  3. erikssonal

    erikssonal Registered Member

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    Thank you for your prompt reply. I have read the posts you referred me to, and I have read the documentation. However you have not answered my questions. I'll restate for clarity:

    - first, does Acronis explicitly support Microsoft Windows Small Business Server 2003 (SBS) and

    - second, if you do, please tell me what services I must shut down and in what order to ensure I will be able to restore the server properly. As I stated in my message above, I want to write a batch file using Acronis' recommendations.

    I have installed and tested the software, however I want to understand Acronis' policy and recommendation for the SBS platform.

    Thank you!
    Al
     
  4. erikssonal

    erikssonal Registered Member

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    I haven't seen a reply to my previous post. Should I be directing my inquiries to a different group within Acronis?

    Thank you for your help.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello erikssonal,

    Thank you for your interest in Acronis Remote Workstation Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Yes, Acronis True Image 8.0 Server for Windows and Acronis True Image 8.0 Enterprise Server for Windows support Windows 2003 Small Business Server.

    Please be aware that only Acronis True Image 8.0 Enterprise Server for Windows allows you to create batch files.

    As Alexey Popov said above, you can find our recommendations on how to suspend the necessary services in this post.

    If you can not suspend some services or can not create a batch file, please clarify what exact issue with the program you have and submit a request for technical support. Oue Support Team will try to answer all your questions in more detail.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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