Moving over to the Webroot Community

Discussion in 'Prevx Releases' started by PrevxHelp, May 1, 2014.

  1. DavidCo

    DavidCo Registered Member

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    Prevxhelp
    Please use your undoubted influence to change the Webroot community forum.
    I am registered there but find this one much easier to use, perhaps because I am 'colour blind' :(
     
  2. tolstoshev

    tolstoshev Registered Member

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    This is the community manager over at Webroot - one of the things I'm looking at doing is simplifying the Webroot community and making it easier to navigate, so I appreciate all the feedback from you guys. It's always good to get a fresh set of eyes from the outside looking in. Feel free to ping me with any other feedback you have!
     
  3. SweX

    SweX Registered Member

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    Sounds great :thumb:

    Also might be good to put this "community manager at Webroot" or similar in your signature so people know who you are.
     
    Last edited: May 7, 2014
  4. Muddy3

    Muddy3 Registered Member

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    I second DavidCo's cry to PrevxHelp (Edit: and to tolstoshev — thanks for your post :)) for help, above.

    Why?

    I've been gingerly having another look at the Webroot Forum and it's gotten even worse — much worse (from my humble point of view anyway)!! I mentioned the fact back in post#2 of this thread that you couldn't see all the threads in order of the date of the most recent input (so for a post that was opened two months ago but is still active and had its most recent post a couple of minutes ago, you would have to wade through pages and pages to find it).

    But looking at the Forum again, now I find it is being completely swamped by threads from posters such as Jasper the Rasper, Miquell &c that have absolutely nothing to do with Webroot (80% [yes, 80%, would you believe it!!!!] on page 1 of this view at the time of writing this post), and which make it virtually impossible to browse the forum for important and relevant threads. I presume that it is the Kudos-type policy of the Forum that is leading these posters to endlessly generate these threads but I personally consider them to be Spam pure and simple. If I wanted to read the articles they are linking to, I wouldn't want to go to an AV forum but would search the appropriate news sources on the internet.

    Result: if it hadn't been for TH's post on Wilders here, I would have completely missed a very important announcement by Mike Malloy. It was completely swamped out by those other threads...

    Conclusion: the Webroot Community Forum has become all but unusable to me. Help, toltoshev and PrevxHelp!!
     
  5. Triple Helix

    Triple Helix Specialist

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  6. tolstoshev

    tolstoshev Registered Member

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    Yeah that is correct, we're trying to simplify the navigation structure, and make it easier to find what you are looking for. We still want to keep the security news going, as that is a useful place, but we don't want those to drown out the support focused posts either.

    Thanks for the suggestion of adding my title to my sig, I'll do that now.
     
  7. Muddy3

    Muddy3 Registered Member

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    Well at least that page seems to put the threads in order of date of most recent post written. Thanks for the tip! But does it show all threads? My view of it is missing some threads. Is that because they are threads I've already consulted? And why is it not easy for simple folk like me to find this page (I only found it because you kindly provided me with the URL)?
     
  8. Muddy3

    Muddy3 Registered Member

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    OK, so is it possible to give us a page where we can see all threads except the security news threads, in order of date of most recent post written? And to make it easy for simple folk like me, particularly those who are new to the Forum, to find this page? Suggestion (to be ignored it if it's not useful): make such a page the welcome page.
     
  9. Triple Helix

    Triple Helix Specialist

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  10. Securon

    Securon Registered Member

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    Good Evening! Many thanks to the Prevx Team/Webroot Team at assisting and helping new and old WSA Members...To Joe and my Fellow Canadian Triple Helix at these Wilder Forums. I concure that the Webroot Forum is overly complicated and graphically way too busy. Sometimes Less is More! Unless the site is reconfigured I've lost all interest in visiting and participating. Hopefully our loss will be their gain...I'm positive it will be...and perhaps if things are simplified I might find a sense of renewed interest. Thanks for the Memories. Sincerely...Securon
     
  11. guest

    guest Guest

    And add a (closed or not) beta section that inform the beta testers what is introduced/need to be tested with direct intervention from the devs , if Emsisoft can do it , webroot too! unless betas testers are not important anymore...
     
  12. zfactor

    zfactor Registered Member

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    nice easy simple layout plain and simple. thats what it needs. nothing fancy. when i look at the most visited forums i frequent they are similar to wilders not all exactly like it but simple. and please kill the kudos stuff. so many people i know HATE forums like that. having a forum "rep" under your name is one thing or a thanks button even.
     
  13. SweX

    SweX Registered Member

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    :thumb:
     
  14. vojta

    vojta Registered Member

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    The single thing that I don't like of Webroot forum is the fact that there are separate sections for Antivirus, Internet Security Plus and Complete, when most of what is posted on any of them apply to the others.

    I would rather have a 'PC Security' forum and then create different sections for those modules or functions that are not common to all the versions: Password manager, Backup&Sync ...
     
  15. vojta

    vojta Registered Member

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    By the way, I haven't registered there yet! I'm a lazy monkey ...
     
  16. Zorak

    Zorak Registered Member

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    + :thumb:

    While I'm here I would also like to add my thanks to Joe for his patience and assistance in this forum. I hope he will continue to enrich us with his presence on the Webroot Forums. :-*
     
  17. Dermot7

    Dermot7 Registered Member

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    Well hopefully also Joe, TH etc. will all still be Wilders members, and willing to discuss WSA here, in e.g. the AV sub-forum, despite likelihood of encouragement to post at Webroot Community. :)
     
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