I'm on a Vista Home Premium system, recently new. Everything working great and happy with it. This is just a simple home desktop PC. I was going to try and use TI and installed TI 10.0 (latest version). Couldn't get it to verify any backup images and to be honest, got tired of the problems with that. After much research, got ShadowProtect Desktop 3.2. At the beginning of the install, it tells me that I have snapman.sys from Acronis True Image installed. I had previously uninstalled TI 10.0 so came back here and got the manual uninstall procedures and ran them. It appears I still have snapman.sys in the Sys32/drivers folder even after that. After doing some more research in this forum, I checked the 3 registry entries where it was recommended that snapman entries be removed, then delete the driver. I have no snapman entries in those registry entries but I am using Vista not XP so I'm not sure if I'm in the wrong place. I sure don't want to just delete snapman.sys and not be able to boot. What would I do then to recover?? Sure would appreciate any help. I'm about sick to death with software that can't properly remove itself upon uninstall.