more infected than cleaned files

Discussion in 'ESET Smart Security' started by Gero, Dec 22, 2011.

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  1. Gero

    Gero Registered Member

    Joined:
    Dec 22, 2011
    Posts:
    2
    Location:
    Germany
    Hi,
    since yesterday I'm using the test-version of ESET Smart Security 5.
    And this is the result of my computer scan:

    ESET-Scan.JPG
    http://www.fam-kohl.de/diverses/ESET-Scan.JPG

    How can I find out and delete/quarantine the infected but not cleaned files??

    I´m using
    - Windows 7 Home Premium 32-bit, Service Pack 1
    - ESET Smart Security, Version 5.0.95.0


    Thank You for Your answer,

    Gero
     
    Last edited: Dec 22, 2011
  2. maaster

    maaster Registered Member

    Joined:
    Aug 12, 2011
    Posts:
    98
    try this
    1)open advanced setup
    2)under antivirus and antispyware you will find computer scan and real time file system protection
    3)in both the cases select the threatsense parameters and set cleaning to strict cleaning
    4)then scan the computer again

    tell me whether it works or not?
     
  3. Gero

    Gero Registered Member

    Joined:
    Dec 22, 2011
    Posts:
    2
    Location:
    Germany
    @maaster, thank you for your quick answer.
    I can`t tell you details before tomorrow for a scan takes about 18 hours. :shifty:
     
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