Missing Mouse Pointer!!! Please Help

Discussion in 'Acronis True Image Product Line' started by ec21042, Sep 26, 2005.

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  1. ec21042

    ec21042 Registered Member

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    Using TI 8 Build #937, I was able to create a bootable rescue CD and an image of my C drive on Dell 8400 (P4 3.0 GHz, 2GB Ram) running Window Media Center 2005. I was able to boot from a rescue CD. Only problem is that mouse is NOT working. The mouse pointer is MISSING and I couldn't do anything but turned the computer off. I tried two mice with the same result. Please help me!
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Hello ec21042,

    Is it a USB mouse? If so, enter your Dell's BIOS setup and see if there is a setting named "Enable Legacy USB", "Enable USB Mouse" or similar? In which case set it to "Enable" and see what happens.

    Regards
     
    Last edited: Sep 27, 2005
  3. ec21042

    ec21042 Registered Member

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    Hello, Menorcaman. Yes, it is USB mouse connected to my computer via PS2 adapter. I fixed the problem by removing the adapter and directly connecting the mouse to one of the USB ports.
    Thank you for your reply.
     
  4. jmk94903

    jmk94903 Registered Member

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    Well, that's exactly the opposite of what I would have expected to fix the problem. I would have thought that you needed to connect via the PS/2 port which you reported didn't work. Oh well, computer Gods work in mysterious ways. :)
     
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