Microsoft Windows/Office Update Problem

Discussion in 'other software & services' started by TheKid7, Nov 11, 2009.

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  1. TheKid7

    TheKid7 Registered Member

    Joined:
    Jul 22, 2006
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    On my one PC with IE8 installed I have been unable to install a Windows Update ActiveX Add-on. IE8 freezes when I get to the page containing the ActiveX Add-on. The IE8 error message detail says that DEP (Data Execution Prevention) is preventing the ActiveX Add-on from being installed. I made an exclusion for DEP for iexplore.exe but that did not help. My regular Windows Update works but not the Microsoft Office Update part of Windows Update.

    The URL where I get this problem can be reached by clicking on the "Microsoft Update" just under the "Updates" at the left side of the page under "Downloads Home":

    http://office.microsoft.com/en-us/downloads/default.aspx

    Has anyone else experienced this problem? Any ideas on what to do to fix the problem?

    Thanks in Advance.
     
  2. HAN

    HAN Registered Member

    Joined:
    Feb 24, 2005
    Posts:
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    Location:
    USA
    Never used any settings any different than the default DEP settings but I have dealt with a similar issue before (not same error message but could not load the ActiveX control.) Clearing the Temp Internet Files and restarting the browser worked for me...
     
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